dispute resolution

If you have a concern or complaint please mail your complaint to Virtus Capital Management Inc’s (VCMI’s) Complaint Resolution Department: Customer Service & Complaints Resolution Officer at compliance@virtuscapitalmgmt.com or in writing to Virtus Capital Management Inc. 100 Arbors Lane, Unit B Woodbridge, On L4L 7G4 Attention: Resolutions Officer. If you remain unsatisfied with our response, you can forward your complaint to the Ombudsman for Banking Services and Investments (OBSI). OBSI is an independent dispute-resolution service that investigates unresolved disputes at no charge to you. OBSI can be reached at 1-888-451-4519 or http://www.obsi.ca.

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